Payment methods

Payment Methods

At Bahnhof Boutique, we believe that the payment process should be as easy, secure, and flexible as your shopping experience. That’s why we work with trusted international payment providers to ensure that every transaction is quick, convenient, and fully protected.

All transactions on bahnhofboutique.com are encrypted and comply with the highest international security standards, so your personal and financial data are protected at all times.

Accepted Payment Options

We currently accept the following payment methods:

Visa
Mastercard
Maestro
American Express
Apple Pay
Google Pay
PayPal

These payment methods allow you to complete your purchase smoothly, whether you are shopping on a computer, tablet, or smartphone. Apple Pay and Google Pay are available on compatible devices and browsers.

Currencies & Tax Information

To provide our international customers with a pleasant shopping experience, we support multiple currencies:

Switzerland: Payments are processed in Swiss Francs (CHF) and include the applicable Swiss value-added tax.

European Union: Payments are processed in Euros (€) and include the applicable value-added tax of the delivery country.

United Kingdom: Payments are processed in British Pounds (£) and include the applicable British value-added tax.

United States: Payments are processed in US Dollars ($). Applicable taxes are calculated according to legal requirements.

The displayed currency automatically adjusts based on your location. If your card is linked to an account in a different currency, your bank may convert the amount to your local currency. Please note that exchange rates and any bank fees are beyond our control.

Secure Payment Processing

Your payment is securely processed as soon as you place your order. Your card will only be charged after your order is confirmed and being processed.

After a successful transaction, you will receive an order confirmation email with all the details of your purchase.

All payments are processed through encrypted, PCI-DSS compliant payment systems. Your card details are not visible to us and are not stored on our servers. Only the minimum amount of data necessary to confirm your order is processed.

Payment Verification & Fraud Protection

For your security, certain orders may be subject to additional verification by our payment service providers. If there are discrepancies, our team may contact you to confirm details before your order is shipped.

In rare cases, we reserve the right to cancel an order and issue a full refund if the payment verification cannot be successfully completed. These measures are in place to protect all of our customers.

Resolving Payment Issues

If you encounter issues during the payment process, such as a declined payment, an error message, or a double charge, please contact our customer service immediately.

Please include your order number and a brief description of the issue in your inquiry so that we can assist you as quickly as possible.

At Bahnhof Boutique, we do everything to ensure that your entire shopping experience is smooth, transparent, and secure, from selecting your favorite items to successfully completing your order. You can shop with us at any time with complete confidence.